Help & Feedback

Help & Feedback

For major pipe bursts and water interruptions, call us immediately at 1800-CALL PUB (1800 2255 782).

For other matters, please send us your feedback and views through the online form. To start, select a relevant topic below.

How long will the submission process take?
The whole process will take about 10 minutes. You will receive a case number via your e-mail or mobile once you submit your feedback or view successfully.

Water Leaks


Water Bills




Sorry this application is unavailable on tablet and mobile platforms,
please apply from a desktop computer.

We are sorry for any inconvenience.